Make your offer clear locally
Explain what work you do, where you travel and how a customer can request a quote. Keep your business name, phone number, service descriptions and website consistent across profiles you control. Use current photos of your own work only when you have permission to publish them.
If you qualify for a Google Business Profile, keep it accurate and follow Google’s eligibility and representation rules. Do not create fake locations or add suburbs where you do not have a genuine presence.
Build referrals and follow up well
Ask existing customers, suppliers and complementary trades for referrals when it is appropriate. Make it easy for a satisfied customer to leave an honest review without offering a reward or asking only for positive feedback. Follow up quotes with a clear, respectful message and record the outcome.
- Respond to new enquiries with a realistic next step.
- Track where an enquiry came from and whether it became a suitable job.
- Use a consistent quote follow-up schedule without repeated unwanted messages.
- Review your website and directory listings after changing services or contact details.
Measure quality as well as lead volume
A large number of enquiries is not useful if they are outside your service area or do not match the work you want. Track enquiry source, response time, quote rate and job fit. Use that information to focus on channels that bring work your team can deliver.
Keep the next action visible
AutoTradie helps organise customer and job records so enquiries, quotes and follow-ups are easier to manage. Review the feature list to see whether it fits your lead-to-job process.